Questions and answers about the family paradise Sporthotel Achensee
We’ve compiled the most frequently asked questions for you on a single page. Of course , we’re always happy to answer your questions directly and look forward to hearing from you.
You can reach us by phone at +43 5246 6561
Booking (arrival, departure, reservation, parking)
Where exactly is the hotel located?
The family paradise Sporthotel Achensee is located directly at the Christlum ski area and the entrance to the Karwendel Nature Park.
Sporthotel Achensee—A Family Paradise
Christlum 114
6215 Achenkirch
Austria
Is it possible to check in before 15:00?
The rooms are ready for occupancy by 15:00 at the latest. If the room is ready earlier, it can of course be occupied earlier.
Is it possible to book a late check-out?
The regular check-out time is until 10:00 am. If you want to enjoy the last hours of your holiday with us in the family paradise to the fullest, there is the possibility to book a late check-out on site: Check-out until 3:00 p.m. 30% of the daily rate or Check-Out until 6:00 p.m. 50% of the daily price (incl. dinner).
Is it possible to book the stay with breakfast only or only with half board?
As a premium-classified children’s hotel, we offer you only all-inclusive catering at the family paradise Sporthotel Achensee.
How long is the reception staffed?
The front desk is open daily from 7:00 a.m. to 9:00 p.m.
Are pets allowed in the hotel?
Pets are not allowed at the Sporthotel Achensee family paradise.
Is there free parking?
Yes, we provide free parking.
Can I charge my electric car?
Yes, there are two EV charging stations in our parking lot where you are welcome to charge your electric car. Please note that the cost of charging and any parking fees will be billed directly by your card provider. For more information, please contact the relevant representatives at your card provider directly.
Do you offer a shuttle service?
Due to the many rebookings and postponements of train connections and flights, it is unfortunately no longer possible for us to carry out the transfers ourselves. However, we are happy to refer you to our local partners so that you can arrive quickly and safely in our family paradise. You can find more information here.
Are lift tickets included in the price?
The lift tickets are not included in the hotel price, but can be purchased daily at the lift ticket office about 50m away. Please note that children up to and including 5 years of age travel free of charge.
Is the hotel barrier-free?
Yes, our hotel is barrier-free, but it is not equipped for people with disabilities. This means that our hotel, the restaurant, the Seealm, the kids’ club, the swimming pool, and the rooms are accessible by wheelchair or stroller. Please note that we do not provide wider doors, walk-in showers, toilet seat risers, or raised mattresses for your stay.
Please let us know before your arrival if anyone in your party uses a wheelchair so that we can make the necessary arrangements.
A fellow traveller is celebrating his/her birthday during the holiday, what are the options?
On your birthday, a beautifully decorated breakfast table will be waiting for you. For children, there’s a small birthday party at the kids’ club; for adults, a glass of Prosecco with breakfast. We’d be happy to arrange flowers, massages, sparkling wine in your room, birthday cake, and more upon request and for an additional fee. To arrange any of these, please contact us well in advance of your arrival at the front desk at +43 5246 6561, which is open daily from 7:00 a.m. to 9:00 p.m.
Culinary delights and inclusive services
What services are included on the day of arrival and the day of departure?
The package begins with lunch on the day of arrival and ends with breakfast on the day of departure. Rooms are available for check-in by 3:00 p.m. at the latest; on the day of departure, we ask that you vacate your room by 10:00 a.m.
Where and when do meals take place?
Breakfast is served from 7:30 a.m. to 10:00 a.m. in the hotel restaurant. Lunch and the afternoon snack are both served at the Seealm; the times vary depending on the season. In winter: Lunch from 11:30 a.m. to 1:30 p.m. and an afternoon snack from 3:00 p.m. to 4:30 p.m. In summer: Lunch from 12:00 p.m. to 2:00 p.m. and an afternoon snack from 2:00 p.m. to 4:00 p.m. Dinner is served from 6:00 PM to 8:30 PM in the hotel restaurant. Afterward, you can wind down the day in a relaxed atmosphere at our Seealm Bar.
What kinds of food are available for babies?
As a premium classified children’s hotel, we offer your little ones a uniform selection of Hipp products free of charge as part of our arrangement. Here you can view the current Hipp Baby menu.
What drinks are included?
With our all-inclusive package, drinks from the beverage dispenser (red currant juice, apple juice, Almrausch, Skiwasser, iced tea (light), soda water, and spring water) are available to you free of charge all day long. Hot beverages (coffee, tea, hot chocolate) are also included with breakfast and the afternoon snack. Alcoholic beverages are not included in the package.
Are beer and wine included in the all-inclusive board?
Alcoholic beverages are not included in the package.
Is it possible to eat at the Seealm in the evening?
Our Seealm team is happy to welcome you daily from 9:00 a.m. to 11:00 p.m. and treat you to our delicious à la carte dishes from 11:00 a.m. to 8:30 p.m. Outside of these hours, you can relax and enjoy refreshing drinks, delicious cocktails, and strong coffee.
Is it possible to reserve a table at the Seealm?
Of course, you can reserve a table at the Seealm. Our Seealm team is happy to welcome you daily from 9:00 a.m. to 11:00 p.m. and will treat you to our delicious dishes from 11:00 a.m. to 8:30 p.m. Outside of these hours, you can relax and enjoy refreshing drinks, tasty cocktails, and strong coffee.
Are à la carte orders at the Seealm included in the all-inclusive package?
Orders from the Seealm menu are not included in the package.
Are there vegan dishes to choose from?
Vegan menus are available on request and with prior notice. Please let us know when you make your reservation.
Are gluten-free or lactose-free foods also available?
Gluten-free and lactose-free foods are available on request and with prior notice. Please inform us of any incompatibilities at the time of your reservation.
Are there alternatives for allergy sufferers?
We kindly ask you to inform us of any allergies and intolerances when making your reservation. Of course, these will be taken into account as far as we can. Please note that we cannot guarantee allergen-free preparation.
Are guests from out of town allowed to come to eat?
Depending on availability, friends and acquaintances are welcome to join you for meals here. For more detailed information on availability and prices, please contact our front desk team at +43 5246 6561; they are available daily from 7:00 a.m. to 9:00 p.m.
Amenities
Are towels and bathrobes in the room?
Bathrobes for adults and towels are in the room. If you also need bathrobes for your children, you are welcome to contact the reception.
Do you also have children's bathrobes?
Yes, you are welcome to receive children’s bathrobes from us at the reception.
Do you offer a laundry service?
You’re welcome to use our guest washing machine. You can purchase tokens for the washing machine at the front desk for a fee.
Is there an iron for hotel guests?
We are happy to provide you with an ironing service for a fee. To do so, please contact the reception.
Swimming Pool, Wellness, and Fitness
What are the hours of operation for the pool and sauna area?
Our swimming pool is open daily from 7:45 a.m. to 8:45 p.m. The sauna area is open from 3:00 p.m. to 8:45 p.m. Please let us know if you’d like to use the sauna earlier. We’d be happy to turn it on in the morning upon request.
How long and deep is the pool?
We have two swimming pools: a 10-meter-by-6-meter adult pool with a depth of 1.50 meters and a children’s pool (70 cm deep) with a separate baby wading area (30 cm deep).
What are the opening hours for the wellness and spa area?
Our Wellness & Spa area for treatments is open daily from 9:00 a.m. to 6:00 p.m.
How can I book spa appointments?
We recommend that you let us know your preferred wellness appointment times before you arrive. Please feel free to send us an email at spa@sporthotel-achensee.com. To schedule beauty or massage appointments on-site, please come directly to our Wellness & Spa area, which is open daily from 9:00 a.m. to 6:00 p.m. If our staff members are currently with a client, please leave a message or contact our front desk team. Appointments can also be made there.
What treatments are offered?
We offer a wide range of cosmetic and massage treatments, as well as baths and body treatments. Click here is where you can view our complete selection.
Do you offer facials?
Our estheticians offer a wide range of soothing facial treatments, from revitalizing, restorative, and rejuvenating facials to anti-aging treatments and acne treatments. Of course, our wellness offerings also include refreshing facials and relaxing body massages designed especially for men. Find Here is our complete selection.
Do you offer beauty treatments such as manicures or pedicures?
Yes, of course we also offer manicures and pedicures. Find Here is our complete product line.
What are the gym's hours of operation?
Our fitness room is open daily from 8:00 a.m. to 8:00 p.m. You can pick up the key at the front desk.
What equipment is available in the fitness room?
Our fitness room offers a small selection of cardio and strength training equipment, such as a treadmill, rowing machine, and spinning bike, as well as various machines for building muscle in your arms, legs, back, abs, and more.
Location and activities
How far is the hotel from Lake Achensee?
The hotel is located about 2km from Lake Achensee and can be easily reached on foot, by bike, bus or car (paid parking).
What excursions are there in summer?
In summer, there are plenty of opportunities for hiking, cycling, walking, golfing, climbing and much more. Of course, there is no shortage of opportunities to try out or perfect water sports. Our tourist office also offers guided hikes with different levels of difficulty. In addition, there are all kinds of excursion destinations for the whole family that characterize the area, e.g. the Swarovski Crystal Worlds in Wattens, the planetarium and the silver mine in Schwaz, the Tirol Land in Vomp, the rock oil distillery in Pertisau and much more.
What excursions are there in winter?
In winter, there’s plenty to do here at Lake Achensee, and everything is right nearby: downhill skiing, cross-country skiing, sledding, snowshoeing, ice skating, snowkiting, snow tubing, ski touring, and much more. A special highlight during the pre-Christmas season are the Christmas markets, which are a real treat thanks to their delicious culinary offerings.
What hikes are nearby?
From the hotel there are numerous opportunities for hiking. Please note that not all cabins in the area are serviced. You can get more detailed information about this directly at the reception.
Possible excursion destinations:
- Gaisalm (walking time approx. 1.5 hours)
- Bründlalm (walking time approx. 1 hour)
- Seewaldhütte (walking time approx. 2 hours)
- Gföllalm (walking time approx. 1.5 hours)
- Zöhreralm (walking time approx. 2 hours)
- Köglalm (walking time approx. 2 hours)
- Seekaralm (walking time approx. 2 hours)
What walks can I do from the hotel?
Numerous paths lead directly from the hotel for beautiful walks in the countryside, e.g.:
- Unterautal in the Karwendel Nature Park
- Oberautal in the Karwendel Nature Park
- Karwendelweg
- Panorama Trail
- Wreath Waterfall
- Stod Waterfall
- Old lakeside road (between Maurach and Achenkirch)
- Wusel Sea Route
What bike tours are nearby?
From the hotel there are numerous possibilities for bike tours with different levels of difficulty:
- Old lakeside road
- Alte Steinbergstraße
- Zöhreralm
- Köglalm
- Schönjoch
How far is it to the nearest ski resort?
The valley station of the Christlum ski area is located right next to the family paradise Sporthotel Achensee. Only about 50m separate you from the perfect skiing pleasure.
Is there a toboggan run nearby?
Yes, the Christlum has a toboggan run with a length of about 3 kilometers.
Is there ice skating nearby?
There are two ice rinks nearby: one in Achenkirch and one in Maurach. You can find more detailed information here.
What golf courses are nearby?
There are two unique golf courses in the Achensee region. Please contact our front desk team. We’d be happy to help you book a tee time.
- Alpengolf Club in Achenkirch: 9-hole golf course, about 2 km from the hotel; contact details: +43 5246 6604 or golf@posthotel.at.
- Achensee Golf Club in Pertisau: 18-hole golf course, approximately 15 km from the hotel; contact information: +43 5243 5377 or info@golfclub-achensee.at.
Is it possible to play tennis?
Yes, Achenkirch offers a variety of opportunities to play tennis. Please contact our reception team. We are happy to help you with your seat reservation.
- Achenkirch Tennis Club: outdoor courts only, about 2 km away; contact information: +43 5246 686168 228
- Posthotel Tennis Court: Indoor and outdoor courts available, approximately 2 km away; contact information: +43 5246 6522 or info@posthotel.at.
- Achensee Resort Tennis Court: Outdoor courts only, located about 1 km away. Contact details: +43 50 1256 25 or rez.vas@vayaresorts.com.
Where is the nearest doctor or pediatrician?
- General practitioner Dr. Thomas Waldhart: Christlumsiedlung 115, 6215 Achenkirch
- General practitioner Dr. Stefan Hofmann: Achenkirch 118b, 6215 Achenkirch
- General Practitioner Dr. Bernhard Spitzer: Lacknergasse 11, 6212 Maurach
- Dentist Dr. Alexander Oltenau: Hauptstraße 455, 5215 Achenkirch
- Paediatrician Dr. Oliver Strallhofer: Achenseestraße 69, 6200 Jenbach
Where is the nearest hairdresser?
HaarMANUfaktur at Hotel Das Kronthaler, Am Waldweg 1, 6215 Achenkirch.
Contact information: +43 5246 6289 526 or haarmanufaktur@daskronthaler.com. We’d be happy to help you schedule an appointment. Please contact our front desk team.
What advantages do I have with the AchenseeCard and what is the difference to the Achensee ErlebnisCard?
The AchenseeCard is the region’s free guest card. With it, you can enjoy many benefits, such as free use of the region’s public buses and numerous discounts on attractions and excursions. The ErlebnisCard requires the AchenseeCard and involves an additional fee, but offers more benefits and savings. It is valid for 7 days. For more information, please contact our front desk team directly.
Sports shop and rental facilities (bicycles, skis, tobogganing, etc.)
Can I rent bicycles?
Yes, city bikes, children’s bikes, bike trailers and helmets can be rented free of charge in the sports shop. For a fee, it is also possible to rent a golf cart, e-go-karts, Vespa, via ferrata set and hiking poles.
Is it possible to rent e-bikes or mountain bikes?
Yes, e-bikes and mountain bikes can be rented directly in our sports shop for a fee and subject to availability.
Is it possible to rent bike trailers for children?
Yes, bike trailers for children can be rented free of charge and subject to availability in the sports shop.
Is it possible to bring my own bike?
Yes, you are, of course, welcome to bring your own bike and store it in our bike rack. Please note that you are responsible for keeping it secure (with a bike lock).
Is it possible to rent hiking poles or Nordic walking poles?
Yes, you’re welcome to rent hiking and Nordic walking poles at the sports shop for a fee.
Can strollers/buggies be rented?
Yes, strollers can be rented free of charge at the hotel, subject to availability.
Can back carriers be borrowed?
Yes, child carriers can be borrowed for free at the sports store.
Is it possible to borrow a via ferrata set?
Yes, in our sports shop we offer you via ferrata sets for hire.
Is ski rental included for hotel guests and where can I rent the ski equipment?
The ski rental is located directly in the hotel’s own sports shop, the rental fee is not included in the hotel price. You can rent skis, poles, ski boots, snowboards, boots, cross-country skiing and ski touring equipment.
Where can we store our skis and ski boots?
We will provide you with a free drying cabinet during your stay. This offers space to store skis, poles, boots, helmets and gloves. The locker is heated overnight, so you can hit the slopes in the morning with perfect equipment.
Is it possible to rent ski suits, gloves and helmets at the ski rental?
For our hotel guests, we provide helmets for a rental fee. Ski clothing, gloves, etc. are not available for hire, but can be purchased in the sports shop.
Where can I rent toboggans?
Toboggans can be borrowed free of charge in our sports shop. Please note that toboggans for weekly night tobogganing are only available for a fee.
Do you also have cross-country skiing equipment to rent?
Yes, in our ski rental you can rent cross-country skis, boots and poles for a fee.
Is it possible to rent snowshoes?
Yes, snowshoes are available for rent at our ski rental shop.
Is it possible to rent golf equipment?
We do not offer golf equipment for rent. Please contact the Achenkirch Golf Club at +43 5246 6604 or golf@posthotel.at.
Is it possible to rent a golf cart for golf?
Yes, our hotel’s golf cart can, of course, be reserved for your tee time for a fee. Please contact our sports shop team at +43 5646 6747 or stop by in person. Our team is available daily from 9:00 a.m. to 6:00 p.m.
Do you have Vespas for rent?
Yes, as hotel guests, you’re welcome to rent our Vespas from the sports shop for a fee.
What happens if something you've borrowed gets damaged or lost? Can you get insurance for it?
All our rental prices include a 10% nominal fee (only replacement service in case of breakage). In the event of theft or loss, a deductible of the current material value will be charged.
Holidays with babies and toddlers
We travel with a baby, what is available for us?
We provide you with baby monitors, a baby care kit (wet wipes, baby shampoo, and lotion), a changing pad, high chairs or rockers during mealtimes, strollers, and baby carriers free of charge, subject to availability, as well as a 24-hour medical service. In addition, a guest washing machine is available; you can purchase tokens for it at the front desk for a fee.
Can babies be registered for childcare?
Yes, of course you can also register your little ones for baby care, which takes place daily from 09:00 to 21:00. Please enter your baby in the lists on the workbench.
Are diapers and wipes available for babies and toddlers?
A baby care package is available in your room. Please note that diapers are only included as part of the baby’s care.
Can babies take part in swimming lessons?
Yes, of course we also offer a baby swimming class. It takes place 5 days a week and lasts 30 minutes. Please note that for the baby swimming class, one parent per baby must be in the pool.
Is there a babysitting service?
Yes, we are happy to arrange a private babysitting service at your desired times for a fee.
Childcare & Program
When is childcare?
We offer childcare 7 days a week (approx. 80 hours per week) and are available for your kids at the kids’ club daily from 9:00 a.m. to 9:00 p.m. You can find the full details of our childcare offerings in our hotel app. The sign-up sheets are available at the Hobelbank. We ask that you sign your kids up for the various activities in a timely manner so that we can plan more effectively as a team.
Where can I register my child for the children's program?
In the hotel you will find our workbench, where lists for each program item from the weekly program for children and adults are available. To register, please enter your name, room number and age (in the case of children’s programmes). You will receive an overview of the weekly program for children upon arrival. If you have any further questions, please do not hesitate to contact our children’s club team or reception team.
At what times can I drop my child off at the kids' club?
Spanning 700 m², we offer a true indoor paradise for kids to run around, explore, and play. The club is open daily from 9:00 a.m. to 9:00 p.m.; outside these hours, the kids’ club is closed. We also have a 2,000-square-meter outdoor playground where activities take place daily—weather permitting.
Is there also supervision at the kids' club during lunch and dinner?
Yes, our kids’ clubs are open continuously from 9:00 a.m. to 9:00 p.m.
Is there a minimum age for the kids' club?
No, we also take care of the youngest babies. Your child does not have to meet a minimum age for the children’s club. We offer a specially tailored program for different age groups and separate areas (mini, kids and teen area) in the children’s club.
Do you offer swimming lessons or private swimming lessons?
Yes, we offer swimming lessons for babies and children at the hotel 5 days a week for a fee. These are particularly popular in the summer, so we recommend making a reservation before your arrival. Alternatively, you can register on-site. Private swimming lessons are available only upon request and subject to availability. Please contact our front desk at +43 5246 6561 or via email at info@sporthotel-achensee.com.
Are children under 6 allowed to participate in introductory riding, introductory golf, or soccer camp?
Introductory horseback riding, introductory golf, and soccer camp are available only to children ages 6 and up; we appreciate your understanding. These activities are offered during the summer vacation period.
How to register for the football camp?
The registration lists for the soccer camp are posted at the workbench. Please sign your kids up there in a timely manner. The soccer camp takes place on Thursday and Friday (only during school breaks) and is open only to children ages 6 and up.
How far away is the soccer field where the soccer camp is being held?
The football field is about 2km from the hotel (Sankt Anna Straße 423a, 6215 Achenkirch). The children will be brought and picked up by our hotel shuttle for the football camp. Of course, you can watch the football camp.
How do I register for the taster golf?
The sign-up sheets for the golf trial sessions are posted at the workbench. Please sign your kids up in a timely manner. The golf trial sessions take place on Tuesdays and Wednesdays, exclusively during school breaks, and are only for children ages 6 and up.
How far away is the golf course where the taster golf takes place?
The golf course is about 2 km from the hotel (Achenkirch 389, 6215 Achenkirch). Our hotel shuttle will take the children to the introductory golf session and pick them up again afterward. Of course, you’re welcome to watch the introductory golf session.
What happens in the event of an emergency, how are parents notified?
For each child, you have to fill out a “children’s passport” at the beginning, in which your contact details, allergies, illnesses and other important information are recorded. In the event of an emergency, you as parents will of course be contacted immediately via the telephone number provided.
How are children's allergies/illnesses dealt with, are they taken into account?
Yes, your information will of course be taken into account. If you have any special requests, please let us know when you make your reservation so that we can provide you with information about our options.
Is it a problem if a child is still wearing a diaper?
In the context of indoor childcare, it is of course no problem if your child wears a diaper.
Skiing
When and where does the children's ski course take place?
The children’s ski course takes place Sunday to Friday from 9.30 am to 11.30 am and from 1.00 pm to 3.00 pm. For an optimal lesson result, we recommend starting on Sunday or Monday. Beginner courses take place on our practice meadow directly at the Seealm, advanced courses in the adjacent Christlum ski area.
What is ski guiding?
Ski guiding for adults is included with bookings of the Ski Experience Package and varies depending on skill level. We offer four groups, ranging from beginner to advanced courses. For beginners, ski guiding is essentially a ski lesson. For experienced skiers, it is guided skiing with a ski guide, ranging from getting to know the ski area to exploring off-piste runs.
When does the ski guiding take place?
For packages that include the ski experience, guided skiing takes place Monday through Friday for 2 hours in the morning from 9:30 a.m. to 11:30 a.m. or 2 hours in the afternoon from 1:00 p.m. to 3:00 p.m.
In order to divide the course participants into smaller groups and to be able to offer the same conditions to every skier, there is an alternating rhythm here. So, for example, if you start on Monday morning, you will have your next course on Tuesday afternoon, then again on Wednesday morning, and so on.
At what age do children need a ski pass?
No ski pass is necessary for absolute beginners. The beginner courses take place on our practice meadow directly behind the Seealm. As soon as the skill level has progressed to the point where it is possible to ski in the ski area for the first time, children from the age of 6 need a ski pass. Children up to and including 5 years of age do not need a lift ticket. Ski passes can be purchased directly at the Christlum valley station.
How much does the ski pass cost?
You can find the prices for the ski passes here on the Christlum website.
From how many years can the ski course for children be booked?
The ski course can be booked for children from the age of 3. For stays of 6 nights or more, the ski course for children from 3 years of age is included as standard, but of course your Auszeit can also be booked without a ski school.
If you have any further questions, please contact the ski school directly at info@skischule-achensee.com.
Are snowboard lessons offered?
As part of the booked children’s ski course, we offer the option to switch from the alpine ski course (2 sessions of 2 hours each, Sunday through Friday) to a snowboard course (1 session of 2 hours, Sunday through Friday). Of course, you can also book private snowboard lessons. Please contact the Ski School under info@skischule-achensee.com. Please note that snowboard lessons are available only for children aged 8 and older who are at least 1.20 meters tall, since the shortest snowboards are 1 meter long.
Are cross-country skiing courses offered?
As part of the included ski guiding program, we offer a 2-hour cross-country skiing course daily from Tuesday through Friday. Of course, you also have the option to book private lessons. Please feel free to contact the Ski School under info@skischule-achensee.com.
Is there a (children's) ski race?
Our popular international children’s and adult ski races take place weekly, for adults on Thursday, for children on Friday (subject to change).
How big is the ski resort?
The Christlum ski resort has approximately 30 kilometers of slopes with varying levels of difficulty (blue, red, and black runs). You can find the detailed trail map here.
Horseback riding offer
Where can riding appointments be arranged?
To book pony rides, riding lessons, trail rides, or carriage rides, please contact our riding stable team at +43 664 598 16 99. They are available daily from 8:00 a.m. to 5:00 p.m.
From how many years are children allowed to go on a pony ride?
For the pony trip, it is recommended that your child is at least 2 years old. The point here is that it can already sit well and has a good balance.
From how many years are children allowed to take part in riding lessons?
We offer pony rides even for the youngest riding enthusiasts, provided they can already sit on their own. We offer lunge lessons for children ages 8 and up to protect their backs, especially their spines.
Can private lessons be booked?
Of course, you can also book private riding lessons or trail rides. We also offer lunge lessons, led horse rides, pony rides, and carriage rides. To schedule an appointment, please contact our riding stable team at +43 664 598 16 99; we’re available daily from 8:00 a.m. to 5:00 p.m.
Is it necessary to book a carriage ride in advance?
We recommend that you schedule your appointment as early as possible. Of course, depending on availability, we may be able to accommodate you on short notice, but we cannot guarantee it. You can reach us by phone at +43 664 598 16 99, daily from 8:00 a.m. to 5:00 p.m.
How many people can ride on the carriage?
Our carriage can seat up to 5 adults.
Can I rent riding gear?
Helmets and back protectors can be borrowed free of charge directly from the riding stable for the duration of the riding lessons.
How do I register for the trial ride?
The sign-up sheets for the trial riding sessions are posted at the workbench. Please sign your children up in a timely manner. The trial riding sessions take place on Sunday and Monday, exclusively during school breaks, and are open only to children ages 6 and up. Please note that this is not a riding lesson in the traditional sense, but rather an opportunity for children to get acquainted with horses.
Where is the meeting place for the introductory riding session?
The sign-up sheets for the trial riding sessions are posted at the workbench. The meeting place is right by the Almstall (next to the children’s playground behind the Seealm).
How far in advance can a riding lesson be cancelled free of charge?
We do not charge for cancellations 24 hours before the start of the appointment, later cancellations will be charged with 90%.
Is there a maximum person weight for riding?
Our Haflingers can carry a maximum weight of 70 kg; to ride at this maximum weight, you must have prior riding experience. Our Icelandic horses can carry a maximum of 30 kg. Please understand that only individuals weighing less than these maximum limits may participate in riding lessons, in order to protect our horses.
Can non-hotel guests take riding lessons?
Yes, depending on availability, outside guests can also take riding lessons. Appointments must be made by calling +43 664 598 16 99. The team is available daily from 8:00 a.m. to 5:00 p.m.
