Arrival and departure in the family paradise
Check-in from 3.00 pm | Check-out until 10.00 am. If you also want to enjoy the last hours of your holiday in our children's hotel in Tyrol to the fullest, there is the possibility for a late check-out.
- Late check-out at 15.00 – 30% of the room rate
- Late check-out at 18.00 including dinner – 50% of the room rate
Cancellation conditions
Due to the current situation, we grant adjusted cancellation conditions. Holidays until November 2021 can be cancelled free of charge until 1 day before arrival, when one of the following circumstances is applicable:
- we are not reachable for you due to boarder closures
- a travel warning from your home country has been issued for Austria, Tyrol or the destination Achensee
- an obligation quarantine has been issued for homeward-bound travelers coming from Austria, Tyrol or the destination Achensee
- you have been tested positive for COVID-19 (submission of the positive test result is mandatory)
Otherwise, the Austrian terms of contract for the hotel industry apply: up to 3 months before arrival we charge a processing fee of Euro 30,00. From 3 months to 1 month before arrival we charge 40%, from 1 month before arrival we charge 70% and 1 week before arrival, or in case of early departure or late arrival we charge 90% of the room price.